How to ApplyĮligible households may apply for LIHWAP relief. Priority will be given to households whose water/wastewater has been disconnected or is at risk of disconnection. Households eligible for LIHWAP assistance must have a past due water/wastewater balance and a gross household income below 150% of the federal poverty level based on household size (please see the Income Guidelines Table). Promise is a modern technology solutions company that works with utilities and government agencies around the country to provide payment flexibility for households who are unable to pay their bills and streamlined relief distribution to those in need. The program is administered by the Virginia Department of Social Services (VDSS) in partnership with Promise. LIHWAP funds will be available to eligible Virginia residents until funds are depleted on a first-come, first-served basis.
Need help with your water bill? The Low-Income Household Water Assistance Program (LIHWAP) is a temporary program that helps Virginia residents pay past due water and wastewater bills. Low-Income Household Water Assistance Program For your protection, please do not place cash in the drop boxes. For added convenience, a drive-up drop box is located at the Government Center Parkway entrance between the Community Development building and the Utilities building for customers who want to remain in their car while dropping off a payment or application. To make payments or submit applications for new connections, customers may continue to use the walk-up drop boxes located at each entrance of the Utilities building.
Water and wastewater payments can be made at any time through the Customer Portal or by calling 1-84. Department information can be obtained by calling 80.
Other utility services are available via phone, email or video conferencing. The Chesterfield County Utilities Department in-person services include accepting water and wastewater payments, accepting applications for new water and/or wastewater connections, establishing new services for customers moving into properties, disconnecting services for customers moving out of properties, and responding to billing questions.
0 kommentar(er)
